While email and use of the ticketing system remains the best way to communicate with us, there are times when more immediate interactive communications are required.  As a result, we often rely on IM tools to address this means of communication.  There are many IM tools available - Yahoo, AIM, Google, InstantMessenger, and ICQ.  The requirements of a good IM are simple.  It needs to be light, quick, and able to transfer files effectively.  We have found that the marketing needs of Yahoo, AOL, Google, and Microsoft seem to take presidence over the need for simple and unintrusive functionality.  These tools are large, intrusive, and don't start in the background.  ICQ, like AIM, is owned by AOL.  But ICQ is not as large and burdensome as AIM, Yahoo IM, or Google. 

We currently support instant messaging with all of these tools.  Our clients are welcome to communicate with us via IM using any of these platforms.  Our screen names are as follows:

AIM:  innov8n

Facebook:  This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Google:  This e-mail address is being protected from spambots. You need JavaScript enabled to view it

ICQ:  633201309

MSN:  This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Yahoo:  innov8n

In addition, we also use the current VOIP and IM standard used by software developers all over the world, Skype.  If you wish to contact us on Skype, you will find us at brucernorton.

Bruce..